Privacy

Privacy Notice Banja Luka Rent a Car processes the data you provide in order to respond to inquiries and organize rentals. Contact: info@banjaluka-rentacar.com; +387 65 888 787; Kralja Nikole 12, 78000 Banja Luka. Data and Purposes The form collects name, email, phone, vehicle, rental period and locations, as well as optional flight number and notes. We use the data to check availability, communicate, prepare reservations, and keep business records. Do not enter sensitive data or personal document numbers in the notes. Protective records are used to prevent misuse and monitor changes in administration. Recipients and Services Authorized employees have access to the data. A summary of the inquiry is sent to the client and internal recipients designated by the operator. Hosting and email delivery services are used for processing. Data from reservations are not sent to AI translation services; only public texts and campaign content are automatically translated. Newsletter The newsletter is separate from reservations and requires separate consent and email address confirmation. Unsubscription is available via a link in the message. Unsubscribing does not stop messages necessary for processing your reservation. Cookies and Storage The site uses necessary security cookies for forms and admin sessions. This version has no built-in third-party advertising or analytics scripts. Data is stored as long as needed for the stated purposes and applicable obligations. Archiving inquiries is not automatic data deletion; the operator manages retention periods and deletion, including backups. Your Requests For information about processing, access, correction, or deletion requests, contact info@banjaluka-rentacar.com. Requests are processed with identity verification and applicable retention obligations. You may contact the competent data protection authority in case of rights violations.